Manage all conversations and users in a single place, without having to worry about anything else.
From now on, it's just you and your customers – connecting effortlessly with TNNT AI Chatbot. Are you ready to get started?
Easily manage all conversations in a single place with our friendly, easy-to-use interface. You can search conversations, delete messages, view users' online status, and know when they are typing in real-time.
Save valuable time and avoid repetitive, tedious tasks. With the saved replies feature, you'll no longer have to type the same message repeatedly. You can also save Rich Messages and custom content.
Organize conversations and assign departments to staff. Set up forwarding rules to ensure conversations are always sent to the right person in charge. Route conversations and send separate email notifications for each department.
Inform visitors of their position in the queue and real-time waiting times. Automatically distribute conversations to all available support staff and set limits on the number of concurrent chats.
Assign conversations to available support staff in a balanced manner, or allow users to choose the staff member they prefer. Maximize efficiency and satisfaction with our advanced routing solutions.
Use the email forwarding feature to reply to user messages directly from your email inbox, while turning emails into live chats. Users can also reply to support agents via email! No server configuration needed – just enter your IMAP/POP3 information!
Send and reply to WhatsApp messages, Facebook messages, Telegram messages, text messages, emails, support tickets, and chat messages directly within TNNT AI Chatbot. Save time with all communication centralized in a single place.
Communicate easily with customers in their preferred language. Our system automatically translates messages between users and support staff or chatbot, ensuring smooth and efficient communication.
The Smart Replies feature helps support staff save time by suggesting quick responses to customer messages in real-time, thanks to artificial intelligence. Get suggested answers in the user's language from AI.
Rewrite and improve your messages instantly with a single click thanks to the rewrite feature powered by OpenAI! Easily send friendly and professional messages.
Automatically correct spelling errors in support staff messages in real-time, easily and in any language. Say goodbye to typos forever! This feature is powered by OpenAI.
Unlock the power of OpenAI Vision: Let our advanced chatbot analyze and understand images, providing smarter insights and faster solutions to transform your workflow!
Send live chat messages, emails, and text messages to users in real-time. Use custom merge fields to personalize every message and send automated notifications.
Get an overview of how your chats and agents are performing
Collect feedback on customer's live chat experience and use lessons learned to improve customer service. Check staff ratings and send post-chat messages.
Provide instant help to your customers from a single interface by embedding customer ticket areas across your website. This feature requires the Tickets application.
Send messages or display banners to users when it's outside business hours or when all support staff are offline. Personalize messages to display exactly how and when you want them.
TNNT AI Chatbot provides a comprehensive set of tools for businesses large and small.
Transcript
Download conversation transcripts as text files and send them to users.
Routing
Automatically distribute conversations to all support staff.
Internal Notes
Add internal notes to conversations and chat with other support staff.
Tags
Easily organize and categorize conversations using tags.
Detect staff conflicts
Prevent multiple staff members from working on the same conversation.
Automatic Updates
Update plugins and applications with just one click, fully automatically.
Multilingual Platform
The dashboard is translated into 41 languages. You can even add your own language.
Keyboard Shortcuts
Increase productivity and save time with keyboard shortcuts.
Attachments, Media, and Lightbox
Send multiple attachments and media. Open and view images in Lightbox.
Need a little help? Take advantage of our extensive documentation.
THIEN NGOC TRADING & SERVICES CO., LTD
Business Registration Certificate No.: 0313740002 Issued by the Department of Planning and Investment on April 06, 2016
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