Adding the human element and real-time support, Live Chat offers a unique marketing opportunity. Every time it is used, customers love it, sales grow, and revenue explodes.
Display pop-up messages on your website. Use text and profile images to create emphasis. Create multiple pop-ups and automatically display them for specific use cases and situations.
Send a welcome message the first time a user visits your site and opens a chat box. Display this message when the page loads or when the user opens the chat box, and create different messages through automation.
Send a message asking for the user's email if no support agent responds within 15 seconds. Features This can also be used if all support staff are offline. Phone numbers and other information fields are also supported.
Use live chat to increase your newsletter subscribers. Send messages asking for the user's email address and set up future confirmation emails. Features This integrates with major newsletter services.
Push users further down your conversion funnel by subscribing them to your preferred newsletter service as soon as they provide their email via live chat. Optionally, you can set a specific list and include the users' names.
Automations let you send messages, display pop-ups, customize chat designs, and more when specific conditions – set by you – are confirmed. Access over 13 conditions and 5 automation types.
Send live chat, email, and text messages to your users in real time. Personalize each message with custom merge fields and automatically send notifications.
Send messages to customers and ask them to share your current pages on social media and messaging apps like Facebook, Twitter and many more. Increase your website traffic and social media presence.
Allow your agents to reach online visitors before they start chatting. Agents can access the list of online users from the admin area and invite any user to join a live chat interaction.
Agents can interact with users using more than 10 types of multimedia messages and can combine them together. Agents can insert multimedia messages as parameter strings directly into messages.
With the Calendly integration, scheduling meetings with your website visitors becomes easy. Your prospects and customers can easily book appointments directly from the chat widget or support ticket area.
THIEN NGOC TRADING & SERVICES CO., LTD
Business Registration Certificate No.: 0313740002 Issued by the Department of Planning and Investment on April 06, 2016
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