Terms of Service

1. Terms of Service

This is a contract between you and TNNT (referred to as “website”, “TNNT”, “we”, “us”, “our”), the unit providing websites and services of the system TNNT accessible from domains chatbot.tnnt.vn, tnnt.vn, all subdomains of tnnt.vn and other websites by TNNT own or operate.

You agree to be bound by the Terms of Service this. If you do not agree, please do not use the TNTT Service. In this text, “you” refers to both you personally and the organization you represent. If you violate any of the terms, we reserve the right to terminate account or block your access without prior notice.

2. Your Account

2.1. Account must be registered by a human

The account created by “bots” or automated methods are not allowed. Also, you must be 16 years of age or older.

2.2. Provide accurate information

You must provide a valid and regular email address, along with other information requested during the registration process by TNNT. Each individual or legal entity is only allowed to use one account free of charge.

2.3. Account Security

You are responsible for keeping account and your password. We are not responsible for any loss or damage arising from your failure to comply with this confidentiality obligation. The personally identifiable information you provide will be processed in accordance with Privacy Policy our.

2.4. Fair Use

You may not use the TNTT Service for any illegal or unauthorized purpose. When using the Service, you must comply with the laws in your area, including but not limited to:

• Distribute viruses, time bombs, trap doors, or malicious code that disrupts systems.
• Hide, obscure, or remove notices or warnings on the TNTT Service.
• Interfere or overcome the feature security or restricted use.
• Violate the intellectual property rights, privacy or image rights of others.
• Acts of fraud, harassment, insult, impersonation or harm to others as assessed by TNTT.

3. Payment and refund:

We can activate account yours manually or automatically via a valid credit or debit card or account Your PayPal. TNTT software is pay in advance according to our price list. In order to treat everyone equally, we will not make exceptions. All fees are exclusive of all taxes, levies or duties imposed by taxing authorities and will be your responsibility. pay all such taxes, levies or duties, other than United States income tax (federal or state). You agree pay any taxes that may apply to your use of the Services or the pay you make in connection with your use of TNTT.

We do not offer refunds of any kind.

4. Handling of Terms of Service Violations

TNNT has the right to investigate any violation of the terms set forth in Terms of Service and take necessary legal action to the fullest extent permitted by law. We may also cooperate with authorities to take action against users who violate this policy.

In any case that TNNT assume you have violated Terms of Service or the content you create is inappropriate, we reserve the right to delete the data, account or related content without prior notice.

We reserve the right to suspend or permanently terminate account your. Such termination shall include the deactivation or deletion of account, deny access to the system and delete all stored content in account your.

5. Slack App

Slack is completely free, with no recurring fees. However, TNNT reserves the right to suspend or terminate the service at any time if deemed necessary. The main reason for stopping the service is due to the number of messages sent/received exceeding the allowed limit.

Even though the Slack integration is free, it requires our servers to process all the messages in order to function, which incurs costs that we have to cover.

In case of service interruption:

5.1. Prior Notice

We will be proactive. contact with you before discontinuing the service to notify you and discuss appropriate solutions.

5.2. Support for continued use

We will provide document technology so you can continue using the Slack app without going through our servers. TNNT, or a full refund of what you paid for the Slack app (if applicable).

6. Messenger App

The Messenger app is also free and has no recurring fees. However, similar to Slack, TNNT reserves the right to suspend or terminate the service at any time if deemed necessary, especially in cases where the system must process a large volume of messages sent/received beyond its capacity.

Messenger integration is free, but it still consumes system resources because it has to process each message for the service to operate stably, and this cost is paid by us.

In case of service interruption:

6.1. Prior Notice

We will notify you in advance and work together to find a suitable solution to maintain your user experience.

6.2. Support for continued use

We will provide document technology so you can continue to use the standalone Messenger app without using our servers. TNNT, or a full refund of the costs you have incurred. pay for Messenger app (if available).

7. Intellectual property rights and content copyright

All content in the software TNNT are copyright protected. Brand Name TNNT and related logos are the exclusive property of TNNT and may not be used without our written consent.

You may not copy, duplicate, sell, share, distribute or reuse any portion of the HTML/CSS/PHP/JS source code or interface design elements from the software. TNNT, TNTT's integrated applications (Slack, Dialogflow, Woocommerce, and all other applications/extensions), or from the website https://chatbot.tnnt.vn without our written permission.

Use of the services or software of TNNT does not mean that you are granted ownership of any intellectual property related to the product.

Each license only allows you to install and use the software. TNNT on one (01) website or domain name.

Friend ARE NOT permission to distribute or resell the software TNNT (or any component thereof), as a downloadable product or as software that can be installed on a customer's server.

Friend ARE NOT allowed to allow its customers to download software TNNT or any part thereof.

8. User Termination of Service

You have the right to terminate your subscription to the service. TNNT under different conditions, depending on whether the subscription is monthly or annual.

Monthly Subscription:

If you pay service fee TNNT month-to-month, the termination will be effective on the first day of the next period following the month in which you submit your cancellation request. For example, if you sign up on April 10 and submit your cancellation request on May 15, the cancellation will be effective on June 10.

Annual subscription:

If you pay service fee TNNT on a yearly basis, termination shall be effective from the first day of the following year from the cycle payFor example, if you sign up on January 1, 2021 and submit a cancellation request on August 15, 2021, the cancellation will be effective January 1, 2022.

You may continue to use the software and license. TNNT until the effective date of termination. Since service usage is calculated on a fixed cycle (monthly or yearly), TNTT does not refund fees in any case, whether monthly or yearly package.

You are not entitled to request early termination of the service based on your own violation of the Terms of Use, especially inaccurate information provided by you.

How to terminate:

You can cancel your subscription yourself by clicking the button “Unsubscribe” in the section “Membership” on page account https://chatbot.tnnt.vn/account?tab=membership.

Stop auto top-up:

You can turn it off feature auto top up account by unchecking the box “Auto load” at the section “Membership” on page account https://chatbot.tnnt.vn/account?tab=membership.

9. Limitation of Liability

You acknowledge and fully agree that you are solely responsible for your use of the service. TNNT.

While security is our top priority, you must accept that any information you send or receive while using the service TNNT may not be completely secure and may be subject to unauthorized access or collection by third parties.

You agree that your use of the software TNNT is entirely voluntary and may contain errors or weaknesses that put your information system at risk of being compromised or compromised.

You are solely responsible for the security of your systems, programs and data; as well as the configuration of the devices, software and platforms used to access the service. TNNT.

You are also solely responsible for any use of the software. TNNT, including any illegal statements or information transmitted through the platform. In particular, you undertake not to engage in the following acts:

• Use TNNT for any purpose other than your own business.
• Use or attempt to use the TNTT software in an offensive, abusive or unlawful manner, including posting or using inappropriate language.
• Posting or attempting to post copyrighted content without the owner's permission.
• Use or attempt to use the TNTT software through an automated program (bot, spider or other automated tool).
• Interfere with the normal operation of TNTT software or attempt to bypass content protection or filtering measures.
• Without an Envato Extended License, you may not knowingly copy, modify, merge, redistribute, transfer, decompile, compile the source code of, or otherwise attempt to derive the source code of, the TNTT software.
• Infringe or attempt to infringe any copyright, patent, trademark or trade secret owned by TNNT.
• Distribute viruses, Trojans or other malicious software intended to damage the system.

Finally, you understand and agree that TNNT nor its suppliers or licensors shall be liable for any direct or indirect damages, including but not limited to loss of property, profits, data, goodwill, or expenses, arising under any circumstances (contract, tort, or otherwise), even if advised of the possibility of such damages.

Causes include but are not limited to: use or inability to use the TNTT software; unauthorized access to data; technical errors; user errors; service interruptions; processing delays; or any other third party misconduct.

In the rare event that TNNT is found liable by a court of law, you agree that the total amount of compensation payable by TNNT will not exceed the amount you paid for the service during the twelve (12) months prior to the date of commencement of the action.

10. Fees and Payment Terms

Unless otherwise stated in the quotation or otherwise notified in writing by TNNT, all quotes are non-binding and may be adjusted at any time, especially when additional information is subsequently provided.

Obligations pay are non-cancelable and any service fees, taxes, or purchases made pay will not be refunded, to the extent permitted by law.

You are responsible pay timely payment of fees by one of the following methods pay after:

• Credit card: If you pay By credit card, you confirm that you have the authority to use that card and agree to let us or our processor pay Authorized automatic card charges, and ensures that transactions are not declined.
• Automatic debit: If you use direct debit or automatic payment, you confirm that you have the right to use this method and consent to us or a third party processing it. pay execute the debit order, and warrant that the transaction will not be declined. TNTT reserves the right to require you to set up automatic debit to continue using the service.

When registering for a service package of TNNT, you agree pay at the stated monthly or annual fee.

By enabling the “Auto Recharge” option for TNTT’s credit system, you agree to let TNTT charge you automatically and periodically without further confirmation.

You acknowledge that the non- pay Failure to pay the fee on time will result in termination of your Agent version of the TNNT.

11. Contact us for support

If you have any questions or comments regarding Privacy Policy this, or feel that we have not properly complied with the terms stated, please contact with us at the following email address:

E-mail: info@tnnt.vn